Privacy Policy

1. Introduction

233bd ("we", "us", "our") is committed to protecting the privacy and personal data of every user who accesses or uses our online casino and sports betting platform at https://233bd.ws (the "Platform"). This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have regarding your data.

By registering an account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform immediately.

This Policy applies to all users of the Platform, including visitors, registered players, and VIP members. It covers all services offered through the Platform, whether accessed via a desktop browser, a mobile browser, or any app-style interface on your device.

2. Information We Collect

When you interact with 233bd, we may collect the following categories of personal information, either directly from you or automatically through your use of the Platform:

• Identity information: full name, date of birth, gender, and a government-issued identification document number (as required for account verification and age checks).
• Contact information: email address, phone number, and residential address, including city and district (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).
• Financial information: deposit and withdrawal transaction history, payment method details (such as bKash wallet number, Nagad account, Rocket account, Upay account, or bank card last four digits), and transaction amounts in BDT.
• Gaming activity: bet history, game session data, win and loss records, bonus usage, and wagering activity across all products including slots, live casino, cricket betting, and crash games.
• Technical information: IP address, browser type and version, operating system, device model, screen resolution, and referring URL collected automatically when you access the Platform.
• Communication records: records of customer support interactions, emails, chat transcripts, and any feedback or complaints you submit through our contact channels.

We only collect information that is necessary for the purposes described in this Policy. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, or health data unless specifically required for responsible gaming compliance.

3. How We Use Your Information

The personal data we collect is used strictly for the purposes listed below. We do not sell, rent, or trade your personal information to any third party for marketing purposes:

• Account creation and management: to register your account, verify your identity (KYC), and manage your profile settings and preferences.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment channels, and to maintain accurate financial records.
• Platform operation and improvement: to deliver, maintain, and improve the features of our Platform, personalise your gaming experience, and carry out product analytics.
• Responsible gaming compliance: to monitor gaming patterns that may indicate problem gambling behaviour, apply account restrictions, enforce deposit limits, and process self-exclusion requests in line with our Responsible Gaming policy.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and any other illegal or abusive conduct on the Platform.
• Customer communications: to send you service notifications, account alerts, promotional offers (where you have opted in), and responses to your support enquiries via email or on-platform messaging.

4. Data Sharing and Disclosure

233bd does not sell, lease, or share your personal data with third parties for commercial advertising purposes. We may share your data only in the following limited and strictly controlled circumstances:

• Service providers and technology partners: we may engage trusted third-party vendors (such as game content providers, payment processors, customer support platforms, and analytics providers) who process data strictly on our behalf and under binding confidentiality agreements.
• Legal obligations: where required by applicable law, regulation, court order, or a lawful request from a governmental or regulatory authority, we may disclose your information to the relevant authority.
• Corporate transactions: in the event of a merger, acquisition, restructuring, or sale of all or part of 233bd's business assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

In all cases of data sharing, we require the receiving party to implement appropriate technical and organisational measures to protect your information and to process it only for the permitted purpose.

5. Cookies and Tracking Technologies

233bd uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot directly identify you by name, but they can be linked to your account if you are logged in.

You may manage or disable cookies through your browser settings; however, disabling essential cookies may impair the functionality of the Platform, including your ability to log in, place bets, or process transactions. We do not use advertising network cookies or cross-site tracking for third-party marketing purposes.

6. Data Security

We take the security of your personal data seriously. 233bd implements industry-standard technical and organisational security measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your browser and our servers, secure password hashing using modern cryptographic algorithms, role-based access controls that restrict staff access to personal data, regular security audits and vulnerability assessments, and server infrastructure hosted in ISO-compliant, physically secured data centres.

While we apply stringent safeguards, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you believe your account has been compromised, contact our support team immediately at [email protected] so we can take appropriate protective action.

7. Data Retention

We retain your personal data for as long as your account is active, and for a period thereafter as required by applicable legal and regulatory obligations. In practice, financial transaction records and KYC documentation are typically retained for a minimum of five (5) years following the last transaction on your account, in line with standard anti-money laundering and record-keeping requirements. Gaming activity logs may be retained for a shorter period unless specific regulatory or legal requirements mandate otherwise. When personal data is no longer required, we will securely delete or anonymise it so that it can no longer be associated with you.

8. Your Rights

Subject to applicable law, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us using the details in the Contact section below:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right of rectification: you may ask us to correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may ask us to temporarily halt the processing of your personal data in certain circumstances, for example while a rectification request is being resolved.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time; we will stop processing it for that purpose upon receipt of your objection.

We aim to respond to all valid data subject requests within 30 calendar days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 30 days and will notify you accordingly.

9. Third-Party Services and Linked Content

The 233bd Platform integrates with third-party services including game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment gateways (including bKash, Nagad, and Rocket), and analytics tools. When you interact with these integrated services, the respective third party may collect data in accordance with its own privacy policy. We advise you to review the privacy policies of these providers if you have specific concerns about their data practices.

233bd is not responsible for the privacy practices or content of any third-party service. Theinclusion of third-party integrations within the Platform does not constitute an endorsement of those parties' data practices by 233bd.

10. Protection of Minors

The 233bd Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect or process personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has accessed the Platform or provided personal data, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

233bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via the email address associated with your account or through a notice displayed on the Platform. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue your use of the Platform and may request account closure by contacting our support team.